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 Student Support

Helping you make the most of your academic and personal life at SGS College

Get support. Take control. Feel better.

A safe community to support your mental health, 24/7 free to all students

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Wellbeing support is available through SGS

Support is available from the College through the SGS Wellbeing Service via their email:

Bristol Campuses
[email protected]

Stroud Campus
wellbeingservice[email protected]

The Education & Wellbeing Mentor for your department will still be contactable via TEAMS chat, and Email to continue to support your social, emotional, mental health & wellbeing.

SGS Counselling Service will continue to offer a limited service remotely. Please contact the counselling service to see how they can support you, by emailing: [email protected] (learners studying at Bristol Campuses) [email protected] (learners studying at Stroud Campus)

Food: If you are struggling with purchasing food and live in the Gloucestershire, South Gloucestershire or Bristol area, we are able to send out Food vouchers to you by post. Contact: [email protected] (Bristol & South Gloucestershire) or [email protected] (Gloucestershire).

Staying safe online: if you have a concern then you can report this to the Education & Wellbeing Mentor for your department, or email: [email protected], alternatively you can report it to Childline, the UK Safer Internet Centre and CEOP.

For Parents/Carers the following websites have some really useful information:
  • Internet matters - for support for parents and carers to keep their children safe online
  • London Grid for Learning - for support for parents and carers to keep their children safe online
  • Net-aware - for support for parents and carers from the NSPCC
  • Parent info - for support for parents and carers to keep their children safe online
  • Thinkuknow - for advice from the National Crime Agency to stay safe online
  • UK Safer Internet Centre - advice for parents and carers

Self-Help Resources for Student, Parents & Carers

Other Useful Links

Government Advice

Food bank links for people living in Gloucestershire

Food banks links for people living in South Glos

Food banks links for people living in Bristol
https://www.trusselltrust.org/ https://eastbristol.foodbank.org.uk/get-help/how-to-get-help/

Advice about accessing universal credit/Employment and Support allowance for a loan

Parents Against Child Exploitation (PACE) UK

Think U Know - #AskTheAkward

Student Support

Information, Advice and Guidance

We want you to enjoy your time at SGS, and to fulfil your true potential. To help you do this, we offer a wide range of support from course tutors, Education and Wellbeing Mentors and College Counsellors. Support is always here, if and when you need it.

SGS Wellbeing Service

Who we are

The SGS Wellbeing Service is a team of specialist individuals who can support you to achieve your potential. The team includes:

  • Education & Wellbeing Mentors
  • Counsellors
  • Safeguarding Officers
Where we are
  • Filton, Room CG24
  • Stroud, Room 228
  • WISE, Room G32
  • Email us at [email protected] (learners studying at Bristol Campuses) or [email protected] (learners studying at Stroud Campus)
Opening times
  • Monday-Thursday, 08:30-17:00
  • Friday, 08:30-16:30

Information, Advice and Guidance

Each curriculum department at the College has its own Education & Wellbeing Mentor who can offer you:

  • Confidential, objective information, advice and guidance
  • Strategies and support to help you manage practically and emotionally
  • Mediation and advocacy, helping you to communicate and resolve any conflicts
  • Referrals or signposts to other services
If you are worried about something and want to speak to someone confidentially, you can speak to your Education and Wellbeing Mentor.


The College offers a free, confidential counselling service. You can be referred to this by speaking to your SGS Education and Wellbeing Mentor, or by emailing:

[email protected]

[email protected]

Prayer Room and Reflective Space

We offer a prayer room and reflective space on each of our campuses. Everyone is welcome, from all faiths to none. For more information, email [email protected] (learners studying at Bristol Campuses) or [email protected] (learners studying at Stroud Campus).

Young Carers

Who are young adult carers?
  • Anyone between the age of 14 and 25 whose life is in some way restricted because of the need to take responsibility for the care of someone who is ill, has a physical or sensory impairment, mental ill health, drug/alcohol misuse or domestic violence.
  • A young person who looks after, for example, a parent, grandparent, brother, sister or even a neighbour.
  • A young person who has to do more shopping, cooking, clearing up or looking after younger brothers or sisters in the absence of a guardian.
  • A young person who may have more responsibilities than their friends - sometimes a lot more.
How does caring impact a young person's life?

Being a young carer can have many positive effects, such as:

  • Greater sensitivity to others
  • Enhanced living skills
  • Strong family bonds

However, if young carers aren't given proper support, there can be some serious impacts:

  • Impaired educational, social, emotional and physical development
  • Incomplete education
  • Poor social skills
  • Permanent physical injuries (e.g. back injuries from lifting)
What can SGS College offer young adult carers?
  • A designated member of staff with special responsibility for young carers, who lets all new students know who they are and what they can do to help.
  • We can put young carers in touch with the local Young Carers Service. We can also put families in touch with other support services.
  • Accessibility to parents who have mobility and communication difficulties, and the opportunity for them to be involved in parents' evenings.
  • Respect for your right to privacy. We will only share information about you and your family with people who need to know to help you.
  • We will consider alternatives if a young carer is unable to attend college due to their caring role.
  • We allow young carers to telephone home during breaks and lunchtimes.



Pez Perrin

Inclusion Manager & Deputy Designated Safeguarding Lead

Room G32 (WISE Campus)
[email protected]
07903 894527


Jo Johnson

Inclusion Manager & Deputy Designated Safeguarding Lead

Room 228 (Stroud Campus)
[email protected]
07813 993903

ResourcesAdditional InformationHelping you make an informed decision on your future. 

SGS Governing Body
Useful info


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