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Air Industry Level 2 Level 2 | Certificate in Air Cabin Crew (New Entrant)

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Have you always wanted a career in the Air Industry? Would you like to find out more about what it takes to be Cabin Crew? Our Level 2 course explores the exciting and rapidly changing world of Aviation. As a student, you will cover a broad range of subjects giving you the core skills needed to work in this sector allowing you to progress onto your chosen profession within this exciting industry.

The coursework is designed to simulate the pressures and excitement of working as Cabin Crew for a commercial airline, the RAF or working as a Passenger Services Agent at Bristol Airport. We aim to prepare you to meet the expectations of employers within the air industry enabling you to find employment on completion of the course.

During the course, you will gain experience and knowledge regarding the aviation industry, the different types of passengers you will encounter within the sector, and how to deal with their needs. Units that you will study include:

  • Working as Cabin Crew (On-Board)
  • Emergency Airline Procedures
  • Health and Safety in Aviation
  • Aviation Security
  • Aviation Communication
  • First Aid

How will I know how I am doing?

Learners receive feedback on all their work via our online virtual learning environment and through one- to-one tutorials. You will also have tangible experience of completing

customer service role-plays with the use of our mock-up cabin, which are then used to put on a performance at an end graduation.

Entry Requirements

Beforing applying, Students must reach the age of 18 by April of the academic year.

Maths & English

A key requirement to obtaining many jobs is achieving a good standard of English and Maths. Therefore, learners that do not yet have a GCSE grade 4 (grade C) will be enrolled on either GCSE or Functional Skills programmes alongside their main course.


Demand for travel is predicted to be higher than ever in 2022 – Jet2, easyJet and Wizz Air airlines have already started to recruit for summer 2021 and will need to meet demand for summer 2022. Learners on the Level 2 programme will develop skills in communication, presentation and writing as well as teamwork and creative thinking, in addition to the skills relating to specific aspects of study e.g., aviation terminology, emergency procedures etc.

Work Experience

The coursework is designed to simulate the challenges and excitement of working as Cabin Crew or Passenger Services Agents. We aim to replicate as closely as possible the atmosphere and expectations that a learner will find when they leave us and find employment in the working world. We work very closely with Swissport at Bristol Airport to attend training days where you will complete some practical assessments of the course and you will also have a ‘once in a lifetime’ opportunity to train at British Airways training facilities at Heathrow Airport.

What can I do next?

Successful learners can find employment in the industry as you will be guaranteed an interview on completion of the course with Swissport at Bristol Airport who are one of the biggest ground handling agents worldwide. Or you may be interested in going to study Higher Education.

What are my career options?

Learners alternatively may wish to pursue careers within the RAF. You will have the opportunity to tap into the unique relationship we have with the RAF who will support you with the application process. The course is also a good grounding for all kinds of Cabin Crew and Aviation career paths. Communication, confidence, creative thinking, and teamwork are all skills developed on the course that are transferable to a broad range of employment opportunities. Previous students have gone on to work for British Airways, easyJet and TUI.

Do not delayapply via the website today!

Course Tutor contact– Yvonne Woods: [email protected]

Please note some activities may be suspended due to any COVID restrictions in place.

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Course information last updated: Friday 17th September 2021 @ 10.30am (1 day ago)

Full time Prospectus

Full time 2021

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Late ApplicantsOnline applications for September 2021 entry are now closed. If you wish to study at SGS College you will now need to attend one of our late applicant information, advice and guidance sessions. These are designed to provide face-to-face advice for those who wish to get a better understanding of SGS and to ensure you access the right study programme at this late stage. Please click on the 'Book Appointment' box to proceed. 

Sep 2021
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Sep 2021
Filton Campus
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