Learner Engagement Officer

Learner Engagement Officer

Role Information:

Reference: REQ001483
Location: Filton Campus
FTE Salary: up to £28,050.00 (Salary is dependent on qualifications and experience)
Actual Salary: up to £25,589.98
Contract Type: Permanent. Term-Time only
Working Hours:  37 hours per week, 41 weeks per year

SGS is an Equal Opportunities and Disability Confident employer and welcomes applications from all sectors of the community.

Term-Time Only Contracts will incur a salary adjustment if the start date is after 1^st September.

Financial Rewards and Benefits:

• Opportunity to make a positive impact within the community and on learners’ lives
• Competitive Pension Scheme- Corporate and support roles have access to the Local Government Pension Scheme (LGPS), a flexible and pension accessible from the age of 55, with generous employer contributions of 16%.
• Generous Annual leave entitlement plus the 8 bank holidays- 25 days corporate and support functions, increasing to 30 days after 5 academic years’ service (Full-Time Equivalent).
• Two weeks leave during the Christmas closedown period largely supported by the discretionary closure days provided by the College.
• Extensive professional development with ongoing support for your personal & professional development, including 25% tuition discount for immediate family of SGS employees.
• Family friendly policies and a proven commitment to supporting flexible working practices
• Access to ‘My Lifestyle’ discounted shopping benefits, cycle to work scheme and a Technology Salary Sacrifice Scheme
• Free Annual Eye test
• All staff members can buy a TOTUM card(formerly known as NUS Extra cards), as part of being an affiliate member of the Students' Union 
• Staff have access and supported to be part of inclusive or sustainable staff networks and communities
• Free car parking at all campuses (Except Queens Road Art School)
• Access to a wide variety of external health and wellbeing resources
• Subsidised onsite catering services including Costa Coffee

South Gloucestershire & Stroud College has an excellent reputation for delivering further education and work-based programmes in a range of subjects – from business to sport, construction to media, GCSE’s and A Levels to Honour Degree level programmes.

Our experienced and passionate staff work hard to help students and colleagues achieve their personal challenges and career goals. We are proud of SGS and committed to making the College the best it can be. We are currently working hard to achieve “Outstanding” status after being classified as “Good” in our last inspection.

For more information, please visit https://www.sgscol.ac.uk/

This role will sit within the cross-college English and maths department, and the postholder will report directly to the Learning Area Manager

We are looking to appoint a Learner Engagement Officer who will be responsible for assisting the team in ensuring students are punctual, attend lessons and commit fully to their studies inside and outside of the classroom. Importantly, you will work with students to model positive behaviours and take greater ownership of their progress. You will be responsible for helping to celebrate excellence, but also putting in timely interventions as and when required.

This role will sit within the cross-college English and maths department, and the postholder will report directly to the Learning Area Manager

Key Tasks and Responsibilities

• Access and analyse attendance data daily to identify patterns of concern.
• Take immediate safeguarding action when necessary, referring cases to the Safeguarding and Support Team.
• Identify students with concerning attendance trends and coordinate interventions with relevant staff, including Wellbeing Mentors, to provide targeted support.
• Develop strong partnerships with parents, carers, and external agencies to promote attendance, punctuality, and overall well-being.
• Provide weekly attendance summaries and progress reports for LAM, ensuring timely communication of concerns and achievements.
• Administer attendance-related IT systems, ensuring accurate data recording, maintenance, and report generation for monitoring and analysis.
• Mentor learners to identify progression routes and overcome barriers to participation, collaborating with support teams to promote inclusion and well-being.
• Recognise and reward positive learner behaviour to reinforce motivation and engagement.

Beneficial Skills & Qualifications

• Ability to access, read, and interpret attendance and absence data to identify patterns, trends, and areas requiring intervention.
• Knowledge of safeguarding procedures and the ability to refer students to appropriate support systems, including Wellbeing Mentors and external agencies.
• Strong interpersonal skills to build effective working relationships with students, parents, carers, and staff, fostering collaboration and support for attendance and well-being initiatives.
• Ability to work effectively with teams, including Learning Area Managers, Faculty Managers, and Safeguarding Teams, to develop and implement attendance and intervention strategies.
• Competence in using IT systems for data management, report generation, and maintaining accurate attendance records.
• Skills in mentoring students to support personal growth, guide them toward progression pathways, and implement positive behaviour management strategies in line with College policies.

These skills combine technical, interpersonal, and safeguarding competencies essential for promoting attendance, engagement, and learner development.

Please apply online by: 27th July 2026

Expected Interview Date: 3rd August 2026

If you have any queries please contact [email protected]

SGS College is committed to safeguarding children and vulnerable adults and any offer of employment will be subject to a number of conditions including a requirement for providing satisfactory references. In line with KCSIE and having regard to all relevant guidance, a range of checks and online searches will also be conducted for successful candidates, and a satisfactory DBS Enhanced Disclosure will need to be obtained as a requirement of the job.