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Summary

This Information Communications Technician (ICT) course is designed for individuals seeking to build a strong foundation in IT support and infrastructure across diverse sectors, including public, private, and voluntary organisations. With businesses increasingly dependent on digital systems, ICT professionals play a vital role in ensuring technology operates smoothly, securely, and efficiently.

Maths & english
This apprenticeship requires learners to achieve maths and English at Level 2. At interview, we will carry out an assessment to determine current literacy and numeracy levels. We will take account of any support needs in determining the suitability of learners for this apprenticeship.
Career opportunities
  • 1st and 2nd Line Support
  • Telecoms Technician
  • Cloud Technician
  • Communications Technician
  • Cyber or Security Support
  • Data Centre Support Technician
  • First-line Support
  • Help Desk Support
  • IT Field Technician
  • IT Support Analyst
  • IT Support Officer
  • Maintenance Support Technician
  • Network Field Operative
  • Network Support
  • Office IT Technician
  • Telecommunications Technician

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