Exams

Policies

These documents have been written to help you stay within examination regulations.

Please read them carefully.

Functional Skills Exams

If you are sitting Functional Skills English or Maths exams you must read the below policies before sitting your exam. Please read the relevant policy to the type of exam you are sitting either written or on-screen and the social media infographic.

Forms

“Access To Scripts” Form (GCSE, A Level and BTEC Exams only):

Click on the links below for the campus that you took the exam:

Filton/WISE/QR
Stroud: email [email protected]

Fill out all required fields – please contact you tutor or appropriate exams team if you require support with certain sections.

Once submitted, the appropriate exam-team will be notified and will process the request.

“Post-Results Request” Form (GCSE, A Level and BTEC Exams only):

Click on the links below for the campus that you took the exam:

Filton/WISE/QR
Stroud: email [email protected]

Fill out all required fields – please contact you tutor or appropriate exams team if you require support with certain sections.

Once submitted, the appropriate exam-team will be notified and will process the request. The next step will be to arrange payment with you.

Please be aware, these services may require payment and have a deadline set by the awarding body which would have been detailed in your result email. If you are unsure on these details, please email the appropriate exams team.

Exam Sitting Information

Ensure you bring your college ID to all exams.
Mobile phones and any type of watch must be switched off and left in bags at the front of the room or in the tray provided. Failure to do this may result in disqualification.
You should arrive at your room at least 15 minutes before the exam start time. If you are late, you may be refused entry.
Bring all stationery/permitted equipment you will need for the exam in a clear plastic bag or clear pencil case.
Pens used must be black ink, not gel pen. Blue is not permitted.
Once in the exam room, talking to peers is not permitted. If you have any concerns, raise your hand to alert the invigilator.
Follow the instructions of the invigilator at all times, and read the instructions printed on the exam paper or on the computer screen carefully—Do not start until instructed by the invigilator.

Good luck!

If you have any concerns regarding your exams, please email the exams offices:

[email protected] (Stroud campus) or [email protected] (Filton, WISE & Queens Road campuses).

Illness & Absence

If you are too unwell or unable to attend your exam, in the first instance you must let your tutor know and then inform the college exams office at the relevant site.

There is a student absence section on the SGS website under 'Students' - 'Portal and Resources' regarding the procedure, with contact details should you be unable to contact your tutor.

The college exams office emails for you to inform us of your absence are as follows: [email protected] (for Filton, WISE or Queens Road), and [email protected] (for Stroud or Berkeley).

Internal SGS

These are quick links to our learner support and payment pages…

Payment Portal

When you need to pay for an exam, review of marking, or returned script we will set up a payment on our payment portal. It will usually take up to 48 hours to update this. We will email you a link although the payment portal can be accessed by going to the website and searching for the payment portal, and clicking on exams.

Once you have received this link, you will need to enter your learner number (on your lanyard) and your date of birth. You then choose the relevant option and make your payment. Please be aware that if your details are not recognised, it may be a delay in the system, and you may have to wait 48 hours from the time we sent the link.

Wellbeing Support

Should you need any support from our wellbeing team. Visit our Student Support page.

Learning Support

Our dedicated and experienced Learning Support Team works across all of our campuses to provide tailored support to students who need it on all courses and levels. Should you need this support, visit our Learning Support page.

Replacement Certificates & Exam Board Webpage Links

If you have not received your certificate, in the first instance please check with your local Royal Mail delivery office. If this is unsuccessful, please contact the relevant college exam office to see if it has been returned to us as undeliverable.

If it hasn't, you may need to order a replacement certificate from the relevant exam board. Below are the links to the individual exam board websites. If you need to know which exam board you sat with, please contact the exams office by email at the relevant campus.