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About the course

Our Level 2 Online Counselling qualification is aimed at learners who would like to develop the knowledge and to explore the skills needed to become a counselor in the future, also how to engage in a helping interaction appropriately. It will be a useful progression route for those interested in furthering their study and have an interest in counselling however this course does not qualify you to be a counselor. The qualification could support in widening learners work role or learners who wish to study this to complement other programmes (eg health and social care, children’s care, learning and development, voluntary and community work). 

The qualification covers the following;
Introduction to counselling skills theories
In this unit learners will be introduced to the key elements of the main theoretical
approaches to counselling.


Using counselling skills
In this unit learners will have an opportunity to identify and practice a range of skills used when participating in a counselling skills interaction.

Diversity and ethics in the use of counselling skills
In this unit, learners will be introduced to the concepts of diversity and ethics and their importance in the use of counselling skills.

Counselling skills and personal development
In this unit learners will have an opportunity to reflect on their personal and future
development and identify potential sources of support.

What do I need to join
There are no specific prior qualifications needed to access this qualification. However, learners might find it useful if they have already completed a Level 1 qualification.This qualification is suitable for learners aged 19 and above.
What can I do next

After developing an understanding of counselling skills you may wish to look at the following qualifications to support progression to further learning in the following areas: 

Horizontal progression may include:

  • Level 2 Certificate in Information, Advice or Guidance
  • Level 2 Certificate for Working In the Health Sector 
  • Level 2 Certificate in Dementia Awareness 
  • Level 2 Certificate in Healthcare Support Services
  • Level 2 Certificate in Mental Health Awareness
  • Level 2 Certificate in Nutrition and Health
  • Level 2 Certificate in Preparing to Work in Adult Social Care
  • Level 2 Certificate in Principles of Working with Individuals with Learning Disabilities
  • Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care
  • Level 2 Certificate in the Principles of End of Life Care
  • Level 2 Diploma in Health and Social Care (Adults) for England

Vertical progression into, for example:

  • Level 3 NVQ Certificate in Advice and Guidance
  • Level 3 Diploma in Counselling Skills
  • Level 3 Award in the Awareness of the Mental Capacity Act 2005
  • Level 3 Diploma in Health and Social Care (Adults) for England
  • Level 3 Certificate in Preparing to Work in Adult Social Care
  • Level 3 Certificate for Working in the Health Sector
  • Level 3 Certificate in the Principles of End of Life Care
  • Level 3 Certificate in Stroke Care Management
  • Level 3 Diploma In Allied Health Profession Support

This qualification does not qualify learners to practice as a counsellor; however, it can support progression within employment for the following job roles and workers due to the transferable nature of counselling skills:

  • Support Worker (Supported Living)
  • Healthcare Support Service Worker
  • Clinical Healthcare Support Worker
  • Healthcare Assistant
  • Mental Health Support Worker
  • Mental Health Outreach Worker
  • Substance Misuse Worker
  • Information, Advice and Guidance Worker
  • Health Education/Health Promotion Worker
  • Care Assistants/Support Workers/Key Workers in residential settings