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Summary
The role will involve learning and assisting in all areas of the office department, the ideal candidate will be a flexible worker with a can-do attitude towards the role. The key function is to assist our existing office team with the day-to-day sales enquiries and administrative processes of the business.
Annual wage
£14,722.50 to £23,809.50 a year
Minimum wage rates (opens in new tab)
Salary will be discussed further at Interview
Training course
Business administrator (level 3)
Hours
Monday- Friday 8.30am- 5pm
37 hours a week
Possible start date
Monday 17 November
Duration
1 Year 6 Months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Management and distribution of incoming post
- Answering incoming calls and emails
- Responding to sales enquiries
- Assisting with customer service calls
- Outbound calls to engage with customers for sales and servicing.
- Organising site visits and servicing of equipment
- Processing sales orders and transport
- Raising sales invoices and customer statements
- Processing Pro formas and Invoices for new equipment
- Providing support to new customers, liaising with them to arrange delivery and training on new equipment
- Greeting any visitors to the offices in a professional manner
- Assisting with the implementation of a new CRM, MRP and Accounts system
- Maintaining the office filing/archiving system in both hard and electronic format
Where you’ll work
Unit G4-G5
Draycott Business Park, Cam
Dursley
GL11 5DQ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
South Gloucestershire and Stroud College
Your training course
Business administrator (level 3)
Course content (opens in new tab)
Your training plan
- SGS has elected to deliver the on-programme learning using the Level 3 Diploma for the Business Administrator
- Alongside this, the apprentice will complete the Business Administration Level 3 Standard which is assessed by a range of methods to meet all the knowledge, skills and behaviours
- Evidence will be collated within a portfolio of evidence
- To achieve the full Level 3, all units of the Diploma must be passed, meeting the assessment criteria
- College attendance for the delivery of the Diploma is mandatory for all apprentices and is delivered as a block delivery SGS College
- The apprentice will also be supported with regular visits to the workplace from their tutor/assessor
Requirements
Essential qualifications
GCSE in:
- Maths & English (grade 4-9)
Skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
Other requirements
About this company
Stonehealth Ltd are a UK based, family owned company offering products and consultancy for sensitive stonework restoration and conservation. Stonehealth was founded by Brian Crowe in the 1980s as a supplier to the building, conservation and restoration trades with ethical and reliable products. We not only manufacture Machinery and products but also support architects, surveyors, conservation officers and other specifiers with trials, testing, feasibility studies and CPD presentations in order to promote the use of sensitive cleaning methods. Our systems have been used on many notable buildings such as Westminster Abbey, Harrods store, Oxford/Cambridge University and the Tower of London. We manufacture and supply stone and masonry cleaning products and machinery to building restoration contractors in the UK and Internationally. The DOFF Super-Heated water system removes most paints and other coatings and biological growth without the need to use harsh chemicals. The TORC Swirling-Vortex system is hugely effective in removing carbon deposits, limescale, cementitious and lime-based paints. We offer support to our contractors through training in the safe use of our systems and we provide guidance and advice for specific cleaning projects. We also supply a wide range of other effective stone cleaning and repair products including ‘safe to use’ chemicals. For example our Cleanfilm product is used for internal cleaning without the use of water and we also offer stone and brick repair materials and poultices for stain removal etc.
After this apprenticeship
- There are future prospects within the company to develop further