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Summary
We're hiring a Workshop Apprentice to support remote IT services and hands-on workshop tasks. You'll assist with software upgrades, device setup, and asset tracking, while gaining experience in technical operations and customer support.
Annual wage
£14,722.50 to £23,809.50 a year
Minimum wage rates (opens in new tab)
Salary will be discussed further at Interview
Training course
Information communications technician (level 3)
Hours
37.5 hours per week, Monday to Friday, 9.00am - 5:30pm, one hour unpaid lunch.
37 hours a week
Possible start date
Friday 10 October
Duration
1 Year 6 Months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- The role includes assisting with remote IT support
- Upgrading software
- Helping manage user accounts and devices
- You'll gain hands-on experience in a fast-paced environment, working closely with our team to deliver high-quality service and develop your skills in IT and customer support
Where you’ll work
3 TIVOLI WALK
CHELTENHAM
GL50 2UX
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
South Gloucestershire and Stroud College
Your training course
Information communications technician (level 3)
Course content (opens in new tab)
Your training plan
As the successful apprentice you will undertake an Apprenticeship in ICT Level 3 Information Communications Technician, to include assessment in Skills, Knowledge, and Behaviours of an IT Apprentice. A Standard contains a list of the skills, knowledge and behaviours an apprentice will need to have learned by the end of their apprenticeship.
These include:
- Technical Competencies
- Communication
- IT Security
- Remote Infrastructure
- Data
- Problem solving
- Workflow management
- Health and Safety
- Performance
During your time on the apprenticeship programme, you will also be expected to complete and document 20% off-job-training. You will be supported with your learning by a tutor and assessor during your time as an apprentice.
Requirements
Essential qualifications
GCSE in:
- Maths & English (grade 4-9)
Skills
- Communication skills
- IT skills
- Organisation skills
- Problem solving skills
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
About this company
Reform IT is a Cheltenham-based Managed IT Service and Security provider with over 250 years of combined experience. They offer tailored IT support, cybersecurity, cloud solutions, Microsoft 365, and Apple consultancy. Their mission is to simplify tech for businesses, boost productivity, and enhance security through expert guidance and reliable service.
After this apprenticeship
- IT Support
- Full time employment