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Unlike other cleaning courses, this qualification aims to provide learners with the skills and knowledge needed to gain employment in the cleaning and support services sector.
In this course they will develop their understanding of the principles of decontamination, and improve their practical skills in cleaning and waste management. Learners will also discover how to choose the correct methods and equipment for a range of tasks.
This course will expand on any previous knowledge from other cleaning courses learners may have and look in depth at health and safety as well as infection control, and regulations related to the Reporting of Injuries, Diseases and Dangerous Occurrences (RIDDOR), and the Control of Substances Hazardous to Health (COSHH).
Please note: To complete this course, you will need to be observed by a witness completing specific cleaning skills as part of Unit 6. You will either need to be in a workplace where a manager or supervisor could be your witness, or if you are not currently in employment, you will need to have access to an appropriate witness who can observe you completing cleaning skills.
Unit 1: Dealing with routine and non-routine waste
In this unit your learners will identify different types of waste and discover the procedures for handling and transferring hazardous and non-hazardous waste.
Unit 2: Health and safety for the cleaning and support services industry
This unit will develop your learners’ understanding of health and safety legislation and regulations that apply to the cleaning and support services industry. This unit also highlights the importance of the correct use of equipment, materials and chemicals and Personal Protective Equipment (PPE).
Unit 3: Working with customers and others in the cleaning and support services industry
Within this unit your learners will discover how to communicate appropriately with customers and contribute to effective teamwork throughout this unit. This unit also highlights the importance of positive behaviour and attitudes, procedures for handling difficult customer situations and reasons to adapt communication to different audiences.
Unit 4: Infection control, RIDDOR and COSHH in cleaning settings
In this unit, your learners will develop their understanding of infection control principles and how these apply in cleaning settings. Learners will also discover the responsibilities of their role with regards to the Reporting of Injuries, Dangerous Diseases and Occurrences Regulations (RIDDOR) and the Control of Substances Hazardous to Health (COSHH).
Unit 5: Principles of decontamination, cleaning and waste management
This unit will develop your learners’ understanding of the importance of maintaining a clean environment. This unit also covers workplace cleaning schedules, procedures learners should follow if they have concerns over standards of hygiene in addition to the principles of decontamination processes and effective waste management.
Unit 6: Cleaning of interiors and washrooms
This unit will ensure learners are able to prepare for cleaning of interiors and washrooms. Learners will discover the importance of cleaning procedures, using the correct methods and cleaning to prescribed standards. This unit requires a line manager or supervisor to observe the learner whilst demonstrating particular tasks in their role before completing a witness observation form. The witness observation form will act as evidence to prove the learner is capable of certain skills.
How will I learn?
Studying via distance learning means you can choose when and where you study. Giving you the freedom to choose your learning schedule yourself whilst still gaining certification from your chosen subject.
We recommend spending a minimum of 2-4 hours per week on this course, with the length depending on the amount of study time you allocate however, we recommend completing within 12 weeks.
We appreciate this may be a new way of learning for many of you or there may be some further support required. If you find yourself feeling less than confident and look for additional support, we want to make sure we are there to offer that little bit extra and tailor it to your needs. This may include a phone calls or emails with one of our dedicated tutors and support staff to help guide you through your course.
To study this course, you must meet the following criteria:
- You must be aged 19 years or over as of 31/08/2021
- You must have lived in the EU for the last three years
- You must currently reside in England
- You understand that this is a Level 2 qualification and a level of English and Maths is beneficial to completing
- You understand the typical duration of this course is 12 weeks and self-commitment should be made to allow yourself to provide detailed responses to the assignments
For more information about this course please email [email protected].
Please be aware that some courses have fees that are payable on enrolment. More information on if this course has a fee can be found in the Availability section below.
If you require financial support including payment plans, bursaries and advanced learner loans please visit the Money Management Service section of the website.
For more information on fees please view our Fees, Charges and Refunds Policy and our Applications, Admissions and Enrolment Policy and Procedures.
This course offers simpler and safer online enrolment requests, which means in a matter of minutes you can submit an enrolment request to us. However please be aware that upon submitting your enrolment form you are not guaranteed to be accepted. A number of our courses require assessments, qualification checks or simply a conversation with you before we can confirm your enrolment.
Within 24 hours of enrolment submission you will receive an automated email notification with information on what happens next. Please add [email protected] to your safe sender list. Most email providers allow you to do this within settings/options. For full instructions simply use your chosen search engine to find instructions on how to make emails as safe.