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SGS College

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Retail Skills

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The retail sector is huge, with reported retail sales of £394 Billion in the UK alone. The sector has plenty of opportunities, from dealing with day-to-day customer care and generating sales to influencing trends and making strategic business decisions.

Why not boost your chances of successful employment within the sector with our Retail UpSkillED course. Our course could be just the ticket towards your future career ambitions! This course is also fully-funded meaning you will have no fees to pay for attending this course and is delivered throughout Bristol within one of our community venues.

The qualifications you will gain from taking this course are:

  • City & Guilds Introduction to Retail Entry Level 3 Award
  • City & Guilds Customer Service Level 1 Award

Plus the chance to be a mystery shopper!

You will develop by:

  • Gaining the skills employers are looking for
  • Achieving relevant qualifications to help you succeed
  • Receiving careers guidance from our dedicated team
  • Learning effective interview techniques from local employers within the sector*
  • Receiving advice and guidance from local employers within the sector*
  • Having the opportunity of a guaranteed interview with local employers within the sector*

*we are currently finalizing our local employer partnership. For more information please email [email protected].

How will I learn?

This course is located at The Galleries in Bristol City Centre. It is a short walk from Bristol, Temple Meads Train Station or you can get a variety of Bus’ including the 75, M1, T1 and 73.

During the courses you will learn all the important transferable skills as well as sector specific training, all of which will help you gain employment and is delivered using engaging classroom activities, workbooks and discussion groups. Industry expert talks are also provided by local employers to give you an insight into the industry and inspire you to consider the sector as a career choice.

Previous work

Entry Requirements

You may be asked to complete a short initial literacy assessment prior to starting, as learners will be required to have basic literacy skills (level 1) to successfully complete this course.

Progression routes

Additional Information

For more information about this course please email [email protected].

Please be aware that some courses have fees that are payable on enrolment. More information on if this course has a fee can be found in the Availability section below.  

If you require financial support including payment plans, bursaries and advanced learner loans please visit the Money Management Service section of the website.

For more information on fees please view our Fees, Charges and Refunds Policy and our Applications, Admissions and Enrolment Policy and Procedures.

This course offers simpler and safer online enrolment requests, which means in a matter of minutes you can submit an enrolment request to us. However please be aware that upon submitting your enrolment form you are not guaranteed to be accepted. A number of our courses require assessments, qualification checks or simply a conversation with you before we can confirm your enrolment.

Within 24 hours of enrolment submission you will receive an automated email notification with information on what happens next. Please add [email protected] to your safe sender list. Most email providers allow you to do this withing settings/options. For full instructions simply use your chosen search engine to find instructions on how to make emails as safe.

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Course information last updated: Tuesday 18th January 2022 @ 8.30am (8 hours ago)

Part-time Prospectus

Part-time 2021

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Availability Courses start at various times throughout the year. If you can't see a suitable date, please contact our Customer experience team 0800 0567 253. Or email [email protected]

Get in touch to find out the latest dates and times

Enquire using the form below

Don’t let money hold you back

Money Management Service at SGS College
Money Management Service

The MMS team are on hand to provide you with information on:

Course fee waiver options Bursary support College meal schemes External support schemes Payment plan options Budgeting tips and tricks

Find more information on what financial support options may be available to you

Enquire about Retail Skills 0800 0567 253 | [email protected]

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