SGS College | Be Outstanding
SGS College

0800 0567 253
[email protected]

Enquire for this course here:
https://www.sgscol.ac.uk/study/employability/hospitality

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Part-time

Hospitality Level 1 | Certificate for Introduction to Customer Service

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Course
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Summary

Bristol hosts an exciting and dynamic hospitality sector and is key to the success of the city, with plenty to attract visitors to what has been publicised as one of the happiest places to live in the UK.

Why not stand out from the crowd in this vibrant sector and complete key qualifications and training to help you take the next steps towards a career in hospitality. Our 10-day short courses are designed to focus on qualifications that expand your knowledge, skills set and best place you for the career you always wanted. This course is also fully-funded meaning you will have no fees to pay for attending this course and is delivered throughout Bristol within one of our community venues.

On successful completion the qualifications you will gain are;

  • City & Guilds Level 1 Customer Service certificate
  • NCFE Level 2 Certificate in Equality and Diversity
  • First Aid at Work
  • Food Hygiene Certificate Level 2

How will I learn?

UpskillED courses are delivered over two full weeks* and are specifically aimed at those who wish to gain recognised qualifications and knowledge of their chosen industry.

During these courses you will learn all the important transferable skills as well as sector specific training, all of which will help you gain employment and is delivered using engaging classroom activities, workbooks and discussion groups. Industry expert talks are also provided** by local employers to give you an insight into the industry and inspire you to consider the sector as a career choice.

For more information on how you will learn please email [email protected]

*some courses are offered over 3 weeks from 9:30am - 2:30pm
**Industry expert talks are not always available, please email for details

Previous work

Entry Requirements

This course has no entry requirements, however an interest in the sector is vital. You will be expected to take a quick assessment before you start the course, to ensure you have an acceptable level of Maths and English.

If you have any questions regarding entry requirements and the level of Maths and English required please email [email protected].

What can I do next?

On successful completion of your UpSkillED course, you will have the opportunity to discuss progression onto various SGS College courses that you feel are relevant to your career aspirations or if you are looking to gain employment sooner than why not take advantage of our deadicated careers service.

Our qualified advisers can help identify your values, work styles and offer valuable tools which enable you to transfer this effectively to the workplace. Helping you stand out from the crowd along with your new qualifications. Whether it be job change, promotion or re-entering the employment market after a time away, the careers service offer 1:1 confidential, impartial and unbiased guidance, CV Writing, apprenticeship advice, self-reflection (understanding your strengths) and advice on the various routes into all sorts of jobs.

SGS's Careers service is accredited by the Matrix quality standard and you can contact them by emailing [email protected]  or [email protected] to book a free appointment. Information on the service will also be provided during your UpskillED course.

Additional Information

IMPORTANT INFORMATION DUE TO THE IMPACT OF COVID-19
Due to the ongoing Covid-19 pandemic we may need to take a number of measures that could affect our planned delivery method. For example; planned on site delivery may take a blended approach; a mixture of classroom/community based and online activities. We will endeavour to ensure course information, including delivery method and pricing, is updated when changes are having to be made. If you have any questions, please do not hesitate to contact us before completing an enrolment form.

For information on how this may impact UpskillED courses please email [email protected]

FOOD
This course provides a free lunch for all learners that attend. Information on lunches will be provided on successful enrolment onto this course.

COURSE FEES
Please be aware this course does not have a fee that is payable on enrolment.

If you require financial support for travel related costs please visit the Money Management Service section of the website.

ONLINE ENROLMENT
This course offers simpler and safer online enrolment requests, which means in a matter of minutes you can submit an enrolment request to us. However please be aware that upon submitting your enrolment form you are not guaranteed to be accepted. A number of our courses require assessments, qualification checks or simply a conversation with you before we can confirm your enrolment.

Within 24 hours of enrolment submission you will receive an automated email notification with information on what happens next.

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Course information last updated: Monday 19th October 2020 @ 4.39pm (5 hours ago)

Part time Prospectus

Part time 20/21

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Don’t let money hold you back

Money Management Service at SGS College
Money Management Service

The MMS team are on hand to provide you with information on:

Course fee waiver options Bursary support College meal schemes External support schemes Payment plan options Budgeting tips and tricks

Find more information on what financial support options may be available to you

AvailabilityCourses start at various times throughout the year. If you can't see a suitable date, please contact our
Customer experience team 0800 0567 253.

Important - temporary changes to onsite part-time adult courses!

Due to the ongoing Covid-19 pandemic we may need to take a number of measures that could affect our planned delivery method. For example; planned on site delivery may take a blended approach; a mixture of classroom based and online activities. We will endeavour to ensure course information, including delivery method and pricing, is updated when changes are having to be made. If you have any questions, please do not hesitate to contact us.

Currently we have no dates available

Please come back and check again or Enquire using the form below

Enquire about Hospitality 0800 0567 253 | [email protected]

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