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SGS ProtectED Covid-19 Report It Face Masks Stay Safe

SGS ProtectEDCovid-19 Guidance

All campuses are open to full-time, part-time, apprentice and vulnerable learners - please note that SGS is exempt from any travel restrictions.

Covid-19 information for learners, parents, employers, visitors and stakeholders.

Face Masks must be worn at SGS College

Report It!
If you test positive for Covid-19, please ensure you email [email protected] in addition to letting your tutor know.
This mailbox is monitored 24 hours a day and means we can act upon this information immediately.

Principal's Statement

Kevin Hamblin - CEO of the SGS Academy Trust Sara-Jane Watkins, College Principal

Dear learners, friends, and family of SGS College,

Covid continues to cause some level of disruption and we are starting to see rising case numbers and we are therefore increasing some of our measures on campus. We can now confirm the following:

  1. Delivery for all full-time 16-18, apprentices and higher education learners continues to be face to face. Adult delivery is also face to face, but blended options are in place for provision where it is deemed suitable.
  2. Face coverings are now recommended in all areas of the College.
  3. Hygiene points and enhanced cleaning remains in operation.
  4. Staff and learners who feel ill and display any Covid or cold symptoms are advised to follow public health advice and DO NOT attend college until they have arranged a PCR test and received a negative result.
  5. Whole cohorts are not required to isolate if a peer within a class tests positive, instead close contacts will need to undertake lateral flow tests for five consecutive days following contact or they may be contacted by the NHS Test and Trace service to undertake a PCR test.
  6. Staff / learners who have been double vaccinated are not required to self-isolate if identified by the NHS Test and Trace Service as a close contact with someone who tests positive. In addition, unvaccinated young people up to the age of 18 years and 6 months and fully vaccinated adults, are no longer required to self-isolate if they live in the same household as someone with COVID-19 or are a close contact of someone with COVID-19. Those identified as a close contact will be informed by NHS Test and Trace that they have been in close contact with a positive case and advised to take a PCR test. We strongly encourage all individuals to take a PCR test if advised to do so. There is no requirement to self-isolate while awaiting PCR test results and so individuals can attend their setting as usual. Children and young people who attend an education or childcare setting and who have been identified as a close contact, should continue to attend their setting as normal. 18-year-olds will be treated in the same way as children and young people until 6 months after their 18th birthday, to allow them the opportunity to get fully vaccinated. At which point, they will be subject to the same rules as adults and so if they choose not to get vaccinated, they will need to self-isolate if identified as a close contact.
  7. In line with DfE expectations, we continue to provide all learners, including full time, adult, apprentices, and Higher Education students, with lateral flow tests.
  8. We continue to encourage all learners to continue to home test at least twice per week, collecting kits from tutors as required.

SGS will continue to work with a safety-first approach to ensure all learners can feel reassured when on campus and we will continue to directly communicate our approach via TEAMs, on the College's website and through our social media platforms. Please keep checking these platforms for further updates:

Find us on Facebook
Follow us on Twitter
Like us on Instagram

I thank you for your ongoing support.

Sara-Jane Watkins
College Principal

Home Testing for Learners

Lateral Flow Testing for SGS Learners

All college aged learners will be offered two Lateral Flow Tests at college when they first start the term, approximately five days apart. From then onwards we will issue students with home test kits. All students are encouraged to test at home at least twice a week, so that we can reduce the spread of the virus. Students will be able to collect ongoing supplies of home test kits from college.

Learners should ideally test the night before or the morning of their college attendance days.

If you have a positive result you must not attend college. Report the result to college using the link below.

Student Testing at Home

Tests kits will be given out to learners in tutorials. Test kits are free of charge. and come in packs of either 3 or 7 tests, with a leaflet on how to take the test and report the results. Please ensure you check the instructions carefully as the procedure varies slightly depending on the type of test kit issued.

The result of each home test needs to be reported using the NHS Test & Trace self-report website: https://www.gov.uk/report-covid19-result

Learners or parents will also need to inform the college of a positive result immediately using the link below:


If a learner has a positive test result, they should get a confirmatory PCR. The PCR test should be booked immediately either online or by calling 119 and should be undertaken within 2 days. Outside of this they should stay home and self-isolate for 10 days. If the result of the test is unclear (void) they will need to do another one.

Taking part

Taking part in testing is voluntary and all learners will be able to attend college whether they take part in testing or not.

We are strongly encouraging all learners to take part in the national testing programme.

Please contact [email protected] if you have any questions or concerns about home testing.

Some frequently asked questions

What type of tests will be used?

We will be sending home Lateral Flow Device (LFD) tests. They are a fast and simple way to test people who do not have symptoms of COVID-19, but who may still be spreading the virus.

The tests are easy to use and give results in 30 minutes.

Further information: https://www.gov.uk/guidance/understanding-lateral-flow-antigen-testing-for-people-without-symptoms

Are LFD tests accurate?

Lateral Flow Devices identify people who are likely to be infectious. These individuals tend to spread the virus to many people and so identifying them through this test is important.

These tests have been widely and successfully used to detect COVID-19 in asymptomatic individuals and are approved by the Medicines and Healthcare products Regulatory Agency (MHRA). The speed and convenience of the tests supports the detection of the virus in asymptomatic individuals, who would not otherwise have got tested.

The tests are highly specific, with low chance of false positives. They are also very sensitive and are able to identify the majority of the most infectious yet asymptomatic individuals. Extensive evaluation has been carried out on the tests and it shows that they are both accurate and sensitive enough to be used in the community for screening and surveillance purposes.

It is important to remember that these tests are only an aid to help stop the spread of the virus and you should continue to follow other guidance such as on wearing face coverings and social distancing.

How are LFD tests different to PCR tests?

There are 2 main types of test to check if you have coronavirus:

  • Polymerase Chain Reaction (PCR) tests check for the genetic material (RNA) of the virus in the sample - you send the sample for processing at a lab.
  • Lateral Flow Device (LFD) tests detect proteins called 'antigens' produced by the virus - LFD tests give rapid results, in 30 minutes after taking the test.

How will personal information and test results be shared?

When learners take a Lateral Flow test, they need to report the result. This is so that their test result can be traced, which means that they need to share some information about the learners.

They need to tell the Department for Health and Social Care (DHSC):

  • their name
  • their test result
  • the reference number on the test Kit

They will also need to tell the college their test result.

Under UK law, a child's college can collect and store test result data because it is in the 'public interest'.

Colleges will only share information with the Department of Health and Social Care (DHSC) if the test kits used are found to be faulty. If this happens, DHSC will use our information to contact people who used the faulty tests, so that they can be tested again.

When a person reports test results online, they are sharing information with DHSC, who may then share the information with a GP, local government, NHS, and Public Health England. This is so that they can offer health services and guidance if someone needs to self-isolate. They might also use data anonymously (a person's name or contact information) to research COVID-19, and improve our understanding of the virus.

For more information on how personal data is used for testing please see the detailed privacy notice, please click here.

Useful Documents

A Guide to Regular Testing for Parents with Children at Nurseries, Schools and Colleges
SEND Schools How to Test
SGS Protected

'SGS ProtectED' - you will be safe if you attend college

As SGS reopened in June 2020 we have had the opportunity to successfully implement and trial a robust approach to onsite health, safety, well-being and hygiene plans to ensure you are safe when onsite.

Details of what is in place:

  • We have extra cleaning, extra hand-washing facilities, and extra staff on hand to make sure everyone sticks to the rules.
  • Clear safety signage is in place across all campuses.
  • Departments operate as dedicated zones.

Important - Guidance That Must Be Followed To Ensure You Are Safe Onsite

Please note the conditions outlined below. These are for your safety and that of others on campus, you should make yourself familiar with these and follow them while you are on campus.

  • Do not attend the campus if you have any Covid-19 symptoms (e.g. raised temperature, fever, sore throat, loss of taste, loss of smell etc.)
  • Ensure that you sanitise your hands regularly during your time on campus and following the use of toilet and other onsite facilities.
  • Parking management and enforcement is in operation from 1 October. A link to register your vehicle is below: https://www.uk-carparkmanagement.co.uk/permit-order/university/signup.php.
  • Smoking is currently banned across the whole campus, which includes the car park.

Travel to College

Please ensure you follow all Covid guidance provided by local transport operators with regards staying safe on public transport.

Remote Education Offer

What remote education will be made available for different learner cohorts following March the 8th 2021

The following statement confirms the college's approach to online and remote learning when lessons are not on campus, for learners who are shielding (because they are clinically extremely vulnerable) or during periods when learners are self-isolating. Regardless of the type of provision you are currently studying, you are still expected to engage effectively and this includes arriving promptly to all timetabled sessions and actively participating in lessons both in class, where applicable, and online.

SGS is committed to supporting learners to continue to access their vocational and technical exams in a COVID-SAFE environment. If you are scheduled to take an examination, we would encourage you to do so, but you should not travel to an examination venue if you are currently self-isolating or experiencing symptoms of coronavirus.

The College's Well-being Team is dedicated to ensuring that you not only gain qualifications but that you also enjoy your time with us here at the College. More information about the Well-being Team, including our contact details can be found here.

At SGS College, the Curriculum has been carefully amended in light of the ongoing Covid pandemic. When the College is open to learners, practical elements of your course will be delivered face to face. Where online learning is appropriate, parts of your programme will be delivered remotely.

Across the College, a blend of online learning and face to face learning have taken place since September 2020 for all learners, including for those who are Pre-16, Apprentices and adult learners. Throughout this time, our key focus has been on ensuring that learning is engaging and enables you make positive progress towards completion of your qualification.

It is our aim, as far as possible, and in line with the guidance issued from the Government, that remote learning will only be a small element of your course. However, the proportion of remote learning will vary from course to course - your course tutor will explain to you exactly how your course will be delivered and what is expected from you. As a minimum, each learner can expect a range of live and pre-recorded learning sessions, self-directed study activities and 1:1 tutorial meetings.

Delivery arrangements, such as timetabling, virtual learning environments and assessment arrangements

All of the information that you need about the delivery arrangements of your programme can be found on e-campus, including the link you'll need to access your timetable.

All timetables are held on the pro-portal system, which you can access via e-campus. If you have forgotten your pro-portal password you can re-set it here.

To view your timetable on pro-portal, click on the menu icon or 'Information' and select 'Lesson timetable' from the drop down. You'll then need to select 'week commencing' and click 'update' in order to view your timetable for that week.

Please make sure to check your timetable regularly for any updates or changes.

All remote and virtual learning takes place using Teams and you can access Teams via e-campus here.

Within your Team you will find all of the information you need about your course and your assessments. Your Team will also include a link to the Learning Resource Centre where you can access resources relevant to your course or you can 'jump' straight to the LRC home page from here.

Your assignments and assessments will also be set and accessed via Teams and you should also submit your responses via Teams.

Written feedback will be provided on all of the work that you submit and you will have an opportunity to discuss this feedback when you meet with your tutor on a 1:1 basis; you will be expected to take part in a 1:1 meeting with your tutor to review your progress at least every 6 weeks.

Apprentices will receive feedback through Smart Assessor as usual and you will have the opportunity to discuss this feedback at your scheduled progress reviews.

If you are an adult community learner, your remote lessons may take place via Zoom. If this is the case, your tutor will invite you to each session in advance and provide you with instructions on how to get the most out of Zoom.

In the unlikely event that you have difficulty in accessing the technology necessary to attend remote lessons you should contact your tutor in the first instance.

Expectations of Students

Remember you are expected to attend all of your scheduled sessions and remote lessons are treated in exactly the same way as on-site face to face learning. That means you must attend remote lessons on time and with all of the resources and equipment that you would usually bring to on-site classes.

During each remote learning session, you must be able to participate fully which means you should choose a suitable location and be prepared to complete tasks when required and respond to questions that are asked.

You will also be asked to turn your camera and/or microphone on during each remote learning session so that you can participate fully and so that your teacher can mark the register.

During online activities always wear appropriate clothing (the same as you would on campus) and have a suitable background (you can use the 'blur' feature in Teams to help achieve this where needed). Remember that learning online is the same as learning within the classroom so always be respectful towards staff and you peers.

Always try to listen carefully and ensure you keep up to date, understanding:

  • How your assessments are taking place
  • What work you need to submit and when
  • Your current progress against targets; and
  • How to improve your work and by when, in line with your targets and progression goals.

If you are unable to attend either a face to face or remote lesson due to sickness or another issue, you must inform your tutor directly and you can do that here.

Parents of 14 to16 year old learners should also continue to report absence by calling 07984 540873 (In addition to the learner contacting their tutor directly).

Please note, failure to report your absence will result in it not being formally logged with your course tutor and this could affect your attendance record or entitlement to a bursary. After 7 days of no contact, we report you as a 'child missing in education'.

Arrangements for students studying courses that require specialist equipment or facilities

Course delivery models vary across our range of programmes; many practical courses require significant time in studios, workshops, salons, and gyms; whereas programmes with more theoretical content may require less face-to-face delivery. The College has considered the delivery of each qualification individually to ensure learners have the best learning experience, whilst maintaining a Covid safe environment for all.

During periods when on site access to resources is limited, remote learning sessions will focus of theoretical content and knowledge development. However, if you need access to resources or materials to support your studies you should discuss this with your tutor in the first instance who will be able to support you to access resources and materials where possible at managed times.

Support for students without devices, connectivity or a suitable environment for learning

We understand that it is sometimes difficult to access IT at home or find a suitably quiet space to join remote lessons.

You can loan certain equipment from the College and you are always welcome to use the College's Learning Resource Centres, even during periods of lockdown. If you would like to access any of the College's Learning Resource Centres please contact us by completing this form. Once you have submitted your form please wait for us to contact you to arrange access to campus.

To access the College's Learning Resource Centres simply follow the LRC footprints which you'll find at each student entrance when on campus.

The College's Learning Resource Centres operate as its own bubble and therefore you can access these spaces regardless of which faculty bubble you belong to. The Learning Resource Centres have strict social distancing measures in place which you will be expected to follow and you will be asked to wear a face covering if you do not have a purple lanyard proving your exemption.

Remember, although you are free to use the LRC's at any time you must stick to your staggered breaks and lunchtimes to avoid mixing in the College's social spaces outside of your bubble. If you receive free-college-meals you can also get refectory tokens from the LRC staff (which won't affect any other bursary payment that you're already receiving).

Support for students with SEND

With additional safety measures in place, SGS continues to offer onsite curriculum provision for all Preparation for Work and Life learners, even during periods of Lockdown. If you are a Learner in the Preparation for Work and Life Team, your timetables will remain the same and you should continue to attend College where it is safe for you to do so.

The College has also opened additional specialist Hubs at each of our main campuses (Stroud, Filton and WISE). If you have special educational needs, you may attend your campus more frequently so that you can meet with your support team and access additional IT and other accessibility equipment.

If you have an Education Health Care Plan (EHCP) and would like to access any of the College's Specialist support Hubs, please get in touch by completing this form. Once you have submitted your form please wait for us to contact you to arrange access to campus.

Remember there are also lots of great accessibility tools embedded within Teams that you can use to help you if you cannot come on site.

Check out this helpful video showing how to use immersive reader in teams.

If you have an EHCP and receive in class support, this will still be made available to you during your online sessions. Support online could include note-taking, organisational support, breaking down information, scribing or assignment support. Your support worker will also make regular contact with you to make sure that you are continuing to make progress and to enquire if you require additional support.

Finally, if you are struggling with online learning please discuss this with your tutor and support worker, who may be able to provide additional help or access to physical learning packs for study during any lockdown period.

Learner ID Badges & Departmental Zones

You will be provided with a valid ID card and lanyard. It is important that you wear this at all times whilst on College premises. The safety of all our learners is paramount to the College ethos and the wearing of ID cards and lanyards, plus being based in a dedicated departmental zone are mechanisms of knowing who should and, more importantly, who should not be on site. It is also a key employability skill.

Regular spot checks will be made and any learner who is not wearing their ID will be requested to purchase a replacement at a cost of £2.00. These will be available from our Customer Experience Teams at each of our campuses.

We have many learners who come into College and see this as their only safe haven and we must be able to continue to ensure that they always view it as such.

Details of the Departmental Zones and lanyard colour can be viewed by clicking here.

NHS Test & Trace App

The NHS Covid-19 App is the simplest way to help protect you and your colleagues and is a vital part in the fight against the virus.

Should you come into close contact with another user who reports a positive test result, the App will send you an anonymous alert.

A built-in QR scanner within the App lets you check into the College and other venues quickly and easily. You can check your symptoms in the App and if they suggest you may have Covid-19, the App is an easy way to get tested.

Any data shared with the App is held on your phone. Nobody will know who or where you are. You can delete the App and all data at any time.

The NHS Covid-19 app is the fastest way to see if you're at risk from the virus. The faster you know, the quicker you can alert and protect your loved ones.

To download the App and for further information, including frequently asked questions, please visit covid19.nhs.uk

Test and Trace App - Registration Points / QR Codes

NHS Test and Trace QR codes are available at all Receptions areas of SGS College learners who have the App.

Face Coverings

Learners no longer need to wear face coverings in classrooms or communal areas.

Staff are not required to wear face coverings in the classroom.

It is optional for visitors to still wear masks face coverings when onsite.