FAQsHow do I register? Can I register more than one vehicle? Why do you have the scheme? Who is parking free for? Who is expected to pay? How much does it cost to park if I am not a student, staff member or pre-registered official visitor? Are charges applied at all times, e.g. 24 hours a day, 7 days a week? How long does a permit last for? What if I leave my course or the College staff? How do I make a complaint? Where does the money from the parking go? How do I appeal if I am given a ticket? What if I am a short-notice official visitor – what do I do to register my vehicle? What if I have a permit but the car park is full? What about deliveries? Other important information
How do I register?
To set up your account:
- Use your staff/student ID number as printed on your ID card – e.g. B12345.
- Use a current email address (SGS or personal).
- Create your own memorable password.
You should then receive an automatic email notification to activate your account.
- Follow the log-in instructions.
- Enter your vehicle registration number.
- You are able to change your vehicle details should you need to, but please note it will be your responsibility to do so.
Can I register more than one vehicle?
No, by creating an e-permit account you have the option to log back in and change the registration number. Only one vehicle can be registered, so it is your responsibility to update your account should you decide to use a different vehicle at any time.
Why do you have the scheme?
SGS College has a managed parking service in place at its WISE, Filton and Stroud sites to bring it in line with other colleges and universities.
The service was introduced to reduce the number of cars on-site and encourage users to consider more environmentally friendly forms of travel, in line with sustainable transport initiatives.
The College is committed to ensuring that we have a safe parking environment for learners, staff and visitors. The new service will ensure parking facilities are managed so they are not overloaded beyond capacity with non-users of the facilities, and that responsible parking is adhered to.
Who is parking free for?
SGS College students, staff and pre-registered official visitors on bona fide college business. SGS staff and students must have a valid permit in place to qualify for free parking when spaces are available.
Who is expected to pay?
Any other members of the community outside of those listed above.
How much does it cost to park if I am not a student, staff member or pre-registered official visitor?
- Up to 1 hour – £ 1.50
- Up to 2 hours – £ 2.20
- Up to 3 hours – £ 3.30
- Up to 4 hours – £ 4.40
- Up to 5 hours – £ 6.00
- Up to 12 hours – £ 8.50
If during campus opening times a vehicle is parked for over 12 hours, then you must re-register at the Pay & Display machine for the appropriate amount of time over 12 hours.
Vehicles should not be left on campus after closing and will be subject to a fixed penalty notice in this case.
Are charges applied at all times, e.g. 24 hours a day, 7 days a week?
How long does a permit last for?
Until the end of the academic year, e.g. 31 July 2019.
What if I leave my course or the College staff?
If you leave SGS as a learner or member of staff, your e-permit will be cancelled.
How do I make a complaint?
Where does the money from the parking go?
As a non-profit-making organisation, all income received will be reinvested into the College’s facilities and services.
How do I appeal if I am given a ticket?
There is a unique website from which appeals can be raised:
What if I am a short-notice official visitor – what do I do to register my vehicle?
If you are on official college business, you will need go to Reception, explain your business and sign in (include the registration number of your vehicle). If your visit is legitimate, your vehicle registration number will be logged for a set amount of time appropriate to your visit.
I have a permit, but the car park is full. What do I do?
Regardless of whether you have a permit, all college sites run a first come, first served approach to parking.
What about deliveries?
Delivery vehicles are covered within the 20-minute drop-off time. All deliveries should report to reception and register if on-site for more than 20 minutes. Early morning deliveries before 8 am should report to the facilities assistants via Estates.
Other important information
Parking should be in designated spaces only and the following restrictions will be enforced:
- DISABLED BAYS: BLUE BADGE HOLDERS ONLY (Car Park Terms and Conditons apply)
- RESERVED BAYS: SGS VEHICLES AUTHORISED FOR THAT SPACE ONLY
- NO PARKING OUTSIDE OF A DESIGNATED AREA/MARKED BAY – vehicles must be parked wholly within marked spaces
- NO PARKING ON ROADWAYS/ACCESS ROADS
SGS parking areas will be visited by wardens at regular intervals during the day, and warning or penalty notices will be issued to any vehicle not adhering to the above restrictions.
Any vehicle actively loading/unloading will be exempt.
20 minutes will be provided for drop-off/pick-up. Any vehicle actively loading/unloading at the time of a warden patrol will be exempt on the basis that you check in at Reception on arrival.
Motorcycles are also exempt.