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Job Reference 1801486Apprentice M&E Office AdministratorTo assist the current administration team with taking phone calls and messages, creating and sending appointment letters, preparing drawings and tender documents for managers, recording progress of contracts, general scanning and filing, assisting in the scheduling of works and engineers.

Apprenticeship Summary

Due to continued growth an exciting new opportunity has arisen for a Apprentice Administrator within our M&E Department. We offer a challenging but rewarding work environment and we will provide all the necessary training to enable the successful candidate to conduct the required roles.

Working alongside our experienced M&E Staff and friendly field-based Engineers. The department carries out commercial servicing, maintenance, repair and installation in both Mechanical and Electrical sectors for a wide range of clients.

Main Responsibilities

  • Taking phone calls & forwarding messages
  • Populating engineers work planners
  • Updating database systems
  • Creating sales invoices
  • Typing of letters and quotations
  • Compile tender documents, including plotting drawings, ready for Managers to price
  • General scanning and filing
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Closing Date:
21 Jan 2022

£220.00, Weekly

Working week:
40 hours per week. Monday – Friday, 8AM – 5PM with 1hr for lunch

Expected duration:
18 months

Possible start date:
14 Feb 2022

Date posted:
1 month ago

Apprenticeship level:

Reference number:

1 available


Nikki Mann07984 540874
[email protected]

Requirements and prospects

Desired skills

  • Good telephone manner
  • Attention to detail
  • Reliable, with excellent time management and organisation skills
  • Flexibility and adaptability to work under own initiative within a busy office environment
  • Some understanding of basic Microsoft Packages including Excel and Word

Personal qualities

  • Happy to communicate and ask questions



Desired qualifications

GCSE (or equivalent) Grades A*-C or 4-9 in maths and English essential.

Having the right attitude, work ethic and commitment to your education as well as your employment are essential requirements to this role.

Future prospects

Progression to the Level 3 Administration Apprenticeship will be offered to the right candidate on successful completion of the apprenticeship.

Things to consider

This is a busy office environment so the ability to remain calm and logical will be beneficial. 


About the employer

Provider of Electrical, Mechanical and Gas Design, Installation and Maintenance Services

Established over 40 years ago Hewer Facilities Management has evolved into one of the regions leading Building Services, Installation and Maintenance providers, employing over 100 staff, and our reputation for quality is the foundation of our company today.



The Aquarius Centre Unit G1


As the successful apprentice, you will undertake:

  • Intermediate Apprenticeship in Customer Service with an embedded administration pathway

The apprenticeship will be delivered by a South Gloucestershire & Stroud College Assessor. You will be required to attend Stroud Campus to complete any underpinning knowledge support, however, the majority of your assessments towards your qualifications will be undertaken within the workplace environment.

You will be assigned a supervisor/mentor within the workplace who will support you to develop your workplace skills, knowledge and experience throughout the duration of your apprenticeship programme.

Training Provider
South Gloucestershire and Stroud College

Nikki Mann07984 540874
[email protected]

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