Job Reference 1675174Business Support ApprenticeAn apprentice who will join our small admin team, providing admin support to the organisation. In particular the apprentice will be responsible for admin tasks, with an emphasis on finance data entry and supporting the admin manager, who was herself an apprentice with us!
You will be trained and supported to undertake the following duties as per of your apprentice role:
Data entry – sage and rent system
Dealing with post – incoming and outgoing
Paying in cheques
Answering / making phone calls in general
Chasing car documents (from staff members)
Chasing EICRs and gas safety checks (from landlords)
Chasing alerts for SSTI (these are system generated alerts when a support worker hasn’t logged an arrival at a service users house)
Sending invoices (they are generated from info from CP which I would go through with them)
CM2000 in time (with additional training) (electronic call monitoring updates)
Monitoring rent payments
Entering payments received mainly onto spreadsheet
Have an ability and aptitude to develop good communication skills; person to person, on the telephone and in writing
An ability to deal with people courteously is required, coupled with the ability to develop good communication skills
Must have attention for detail
Must be motivated and willing to learn, and be willing and able to comply with the company’s procedures and policies
Keen to learn
Having the right attitude, work ethic and commitment to your education as well as your employment are essential requirements to this role
English GCSE or equivalent Grade 4 / C is required for this role. At interview, we will carry out an assessment to determine current literacy and numeracy levels. We will take account of any support needs in determining the suitability of learners for this apprenticeship.
This could lead to permanent employment for the right candidate and if a position is available at the end of training
Things to consider
Salary will be reviewed after 6 months
The candidate will require a DBS check, this will be funded by SiLS. SiLS will help you with applying for this.
Having the right attitude, work ethic and commitment to your education as well as your employment are essential requirements to this role.
Applications will only be accepted through the National Apprenticeship Website, https://www.gov.uk/apply-apprenticeship .
If your application is successful, you will be contacted by South Gloucestershire & Stroud College (normally via email) to invite you to attend a pre interview and initial assessment. Please ensure that you also check your junk/spam inbox for emails.
If you are successful at this stage, you will then be invited to attend an interview with the employer. At the moment, this will be a phone interview.
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
For more information please visit: https://www.gov.uk/national-minimum-wage-rates
About the employer
Stepping Stones to Independence- Domiciliary Support & Care Services within the Community- Bristol and South Gloucestershire
SiLS provides individually designed support services for adults. . What we mean by care or support: If you need care, you have someone to look after you and provide for your needs. If you need support, you have someone to help you do things for yourself. Our services are for adults with support needs. This includes disabled adults who have physical or sensory impairments, learning difficulties, mental health issues, frail older people and people who for any other reason are unable to care for or protect themselves. We most often provide services to adults with learning difficulties and adults with mental health support needs.
SGS has elected to deliver the on-programme learning using the Level 3 Diploma for the Business Administrator.
The standard is assessed by a range of methods to meet all the knowledge, skills and behaviours. Evidence will be collated within a portfolio of evidence. To achieve the full Level 3, all units of the Diploma must be passed, meeting the assessment criteria. College attendance for the delivery of the Diploma is mandatory for all apprentices.
This apprenticeship requires learners to achieve maths and English at Level 2. Typically, it is realistic for learners to progress up one level during the apprenticeship. At interview, we will carry out an assessment to determine current literacy and numeracy levels. We will take account of any support needs in determining the suitability of learners for this apprenticeship.
You will be assigned a supervisor/mentor within the workplace, who will support you to develop your workplace skills, knowledge and experience throughout the duration of your apprenticeship programme.
South Gloucestershire and Stroud College
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