SGS College | Be Outstanding

Job Reference 1657527Recruitment Agency Administrator ApprenticeThe key purpose of a Dovetail & Slate Resourcer is to support the office performance. This is done by helping consultants and managers with daily non-sales related and administrative tasks. They will also be communicating with candidates and clients delivering an excellent level of service.

Apprenticeship Summary

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others. 

Duties including but not limited to:

  • Fostering close working relationships
  • Obtaining referrals and leads from candidates
  • Registering and interviewing candidates to evaluate their skills, experience and relevance for a vacancy
  • General administrative tasks
  • Full use of Microsoft Packages including Teams and Outlook
  • Using custom business systems
  • Outbound calls to potential clients
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Closing Date:
22 Oct 2020

£163.13 - £307.88, Weekly

Working week:
9am – 5:30pm at our Bristol office in Bradley Stoke

Expected duration:
15 months

Possible start date:
2 Nov 2020

Date posted:
1 week ago

Apprenticeship level:

Reference number:

5 available


Elaine Eldridge[email protected]

Requirements and prospects

Desired skills

  • An ability to build and engage online communities and social media
  • Excellent communications skills – both written and verbally
  • IT proficient

Personal qualities

  • A genuine aptitude for customer service
  • An assiduous nature
  • Resilience and flexibility

Desired qualifications

Apprentices must achieve level 1 English and maths and take the test for level 2 prior to taking their EPA.

Before the shortlisting process, applicants will complete an online assessment for English and maths to determine if they have the accepted minimum level. These assessments will be arranged by SGS College.


Future prospects

Career progression.

The administration role may be a gateway to further career opportunities, such as management or senior support roles.

Things to consider


  • Competitive Salary


About the employer

Recruitment services for the education sector based in Almondsbury

A team of experts in their field and over 24 years of experience. We are passionate about education and recruitment in equal measures, knowing exactly what it takes to fill a vacancy, fast.

We work on both sides of the fence so whether it's an education provider with a vacancy to fill or somebody looking for their dream career in the industry, we will be able to help.

Honesty and integrity are at the heart of everything we do, with transparent communication and candidates and results that speak for themselves.


First Floor
BS32 4JT


  • Level 3 Diploma for the Business Administrator

SGS has elected to deliver the on-programme learning using the Level 3 Diploma for the Business Administrator The 7 mandatory units making up this qualification are listed below. In addition, learners will be required to select one relevant optional unit.

The standard is assessed by a range of methods to meet all the knowledge, skills and behaviours. Evidence will be collated within a portfolio of evidence. To achieve the full Level 3, all units of the Diploma must be passed, meeting the assessment criteria. College attendance for the delivery of the Diploma is mandatory for all apprentices.

Maths and English:

This apprenticeship requires learners to achieve maths and English at Level 2. Typically, it is realistic for learners to progress up one level during the apprenticeship. At interview, we will carry out an assessment to determine current literacy and numeracy levels. We will take account of any support needs in determining the suitability of learners for this apprenticeship.

Training Provider
South Gloucestershire and Stroud College

Elaine Eldridge[email protected]

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