Sales Apprenticeship - Intermediate
This framework is designed to develop skills and knowledge relating to the sales and telesales industry. The areas covered range from generating and qualifying sales leads, building rapport with customers to negotiating and closing sales.
Duration and structure
The Apprenticeship will take a minimum of 12 months to complete. Apprentices are required to complete their training within the workplace, where an assessor will visit them and support their progress through on-site assessment. An element of college attendance may be required which will be discussed with the assessor on induction.
There are no entry requirements for this qualification, although excellent interpersonal and communication skills are essential in this area. Learners must also show a passion for sales and be confident within a target driven role.
All apprentices are required to be employed for a minimum of 30 hours per week. The employer is responsible for the employment of the apprentice as with any other employees.
What will an apprentice study?
There are a range of mandatory and optional units for the competence element which will be chosen in conjunction with the assessor, employer and apprentice. These will be directly relevant to the job role of the apprentice and assessed through a portfolio of evidence. Throughout the knowledge element, there will be mandatory units leading to a short online or written assessment for each unit.
Maths and English at level 1. Apprentices will be expected to work towards level 2 on completion of level 1. Employment Rights and Responsibilities (ERR), Personal Learning and Thinking Skills (PTLS).
On completion of the level 2 and with the correct level of employer support, learners can progess to a Management qualification such as the Level 3 ILM Award in Leadership and Management or a marketing qualification such as the Chartered Institute of Marketing at Level 3.